Self check-in for hotels, on a tablet

The front desk that never clocks out.

DeskHand Kiosk is an app your hotel opens on a tablet in the lobby. Guests book, pay, check in and get their key by talking to it or by touch, any hour of the night.

Get a quote See the check-in options
Runs on a tablet, no kiosk machine to buy Extra hardware from us, or bought by you Connected to Little Hotelier for our hotel clients today
Your Hotel EN ▾ Hi! How can I help? Just talk to me, or tap below Check in Book a room Ask anything Call staff · Type instead
"Checking in, it's Weber."11:48 pm · nobody at the desk
Paid €196.00On the card reader
Room 214 · PIN 4821Valid until check-out
Tablet firstAn app, not a machine. Start with a tablet and a stand.
Three ways inKey cabinet, RFID card or a room PIN on smart locks.
Your systemLittle Hotelier, your custom software, or ours.
Never makes it upEvery room, price and answer comes from your hotel.
How it works

A whole arrival, without the queue.

From "hello" to the room key in four steps. The guest talks to the kiosk like they would to your receptionist, and every step lands in your own system.

01

Say hello

The guest presses Start and says their name. Prefer typing? One button switches to touch.

02

Booking found

The kiosk finds the reservation in your system, or books a walk-in on the spot with live prices.

03

Pay on the reader

Anything still owed is paid by tap, chip or contactless, and recorded against the booking.

04

Get the key

The guest leaves with their way into the room, set by the check-in option you choose.

Key cabinetRFID cardRoom PIN
Built into every kiosk

Talks with your guests

Natural conversation in German, English and Dutch, with a fully typed flow for anyone who'd rather not talk.

Walk-in bookings

Free rooms shown with photos and live prices, booked straight into your system with your hotel's own confirmation email.

Changes and cancellations

Guests extend or cancel a stay after the kiosk checks who is asking.

A person, one tap away

The call-staff button puts the guest on a live call with your team through the tablet itself.

Every visit on your dashboard

See each kiosk visit step by step, so you always know who arrived and what happened.

Your hotel's name on it

The screen carries your hotel's name and look, so guests see your front desk, not ours.

Hardware

Starts with an app. Add hardware only when you need it.

There's no kiosk machine to buy. Open the DeskHand app on a tablet, stand it in your lobby and your receptionist is there. Want payments or keys handed over? Add the pieces for your check-in option.

  1. Open the app on a tabletMicrophone, speaker and camera are already built in.
  2. We connect it to your systemBookings, check-ins and payments go straight into it.
  3. Add the hardware you chooseFrom us, or bought by you to our list of models.
Buying your own hardware? We send you the exact models that work with the app, so nothing needs guessing.
Required

Tablet

Runs the DeskHand app. A 10-inch screen or larger reads best at standing distance.

From us, or use your own
Optional

Stand or mount

A floor stand, counter stand or wall mount that holds the tablet at the right height.

From us, or bought by you
OptionalFor payments

Card reader

Guests tap, insert or hold their card. Nobody types a card number on the tablet.

From us, or bought by you
Tier 1

Key cabinet

A PIN-coded cabinet with a compartment per room for your physical keys.

From us, or bought by you
Tier 2

RFID card dispenser

Encodes and dispenses key cards, working with the RFID lock system you already have.

From us, or bought by you
Tier 3

Smart locks

Room-door locks that take a new PIN for every stay, set and cleared by check-in.

Supplied and fitted by us
Check-in options

Three ways to hand over the room.

Every option includes the full app. The difference is the last step: what the guest walks away with.

Simplest setup •••• PIN 4821 214
Tier 1 · Physical key

Key cabinet

Keep your metal keys. The kiosk gives the guest the PIN to the cabinet that holds theirs.

How it works

  1. The guest checks in and pays at the kiosk.
  2. The screen shows a PIN for the key cabinet.
  3. The guest opens the cabinet and takes their room key.

What's included

  • The DeskHand app on your tablet
  • A PIN-coded key cabinet, from us or bought by you
  • The connection to your booking system

Best for guesthouses and small to mid-size hotels with physical keys and late arrivals.

Quote Tier 1
Keeps your RFID system Your card is ready Room 214 Works until Fri 11:00 214
Tier 2 · RFID card

Key card dispenser

The kiosk encodes and dispenses a key card for the guest's room, on the lock system you already have.

How it works

  1. The guest checks in and pays at the kiosk.
  2. A card is encoded for their room and dispensed.
  3. It opens the room for the stay and stops working at check-out.

What's included

  • The DeskHand app on your tablet
  • A card dispenser and encoder, from us or bought by you
  • Integration with your existing RFID card system
  • Lost-card replacement at the kiosk

Best for hotels already running RFID key cards that want arrivals without the desk.

Quote Tier 2
Fully contactless 214 ROOM 214 PIN 4821 until Fri 11:00
Tier 3 · Room PIN

Smart locks

No key and no card. Every stay gets its own PIN for the guest's room door.

How it works

  1. The guest checks in and pays at the kiosk.
  2. The kiosk gives them a PIN made for their room and dates.
  3. The code opens the door from check-in and expires at check-out.

What's included

  • The DeskHand app on your tablet
  • Smart locks for your rooms, supplied and fitted by us
  • Codes created and retired automatically with each stay

Best for new builds, renovations and properties that want arrivals with nothing to hand over.

Quote Tier 3
 Side by side Tier 1Key cabinet Tier 2RFID card Tier 3Smart locks
The guest leaves withTheir physical room keyAn RFID key card for their roomA PIN for their room door
Your current locksStay as they areStay as they are, we connect to your RFID systemReplaced with smart locks we supply
Extra hardwareKey cabinetCard dispenser and encoderSmart locks for every room
At check-outKey goes back to the cabinet or drop boxThe card stops workingThe code expires
Something to loseA keyA card, replaceable at the kioskNothing
All three include bookings, check-in, payments on the card reader, the call-staff button and the receptionist below.
Receptionist kiosk

Or start with a kiosk that simply answers.

No key hardware at all, just the app on a tablet. It answers your guests' questions and handles the simple jobs, day and night. Run it on its own, or with any check-in option.

Answers questionsBreakfast, parking, Wi-Fi, check-out times, what's nearby.
Looks up bookingsFinds a guest's reservation and goes through the details.
Changes and cancelsExtends or cancels a stay once it knows who is asking.
Books walk-insShows free rooms with live prices and makes the booking.
Calls your teamConnects the guest to staff on a live call when it should.
Sends confirmationsYour hotel's own confirmation email, straight to the guest.

Every answer comes from your hotel's own information and live system, never made up. When it can't help, it says so and brings in a person.

Quote the receptionist kiosk
Lobby kioskListening
What time is breakfast tomorrow?
Breakfast is from 7:00 to 10:30 in the breakfast room on the ground floor.
Could I stay one more night?
Your room is free tomorrow too. It's €98 with breakfast. Shall I add the night to your booking?
Yes please.
Done. Your new check-out is Saturday at 11:00.Booking updated · confirmation emailed

Example conversation. Times and prices come from your hotel's system.

Your software, or ours

It works with the system you already run.

The kiosk reads and writes your real bookings, so your team keeps working exactly as they do today. No system yet? We build that too.

Live with clients today

Little Hotelier

Bookings, check-ins and payments made at the kiosk land in Little Hotelier as if your receptionist had entered them.

Custom connection

Your current system

Running another property management system, or software built just for your hotel? We connect the kiosk to it.

Built for you

Our booking software

No system, or ready to replace yours? We build and provide booking and check-in software for your property, ready for the kiosk from day one.

Get a quote

Tell us what your hotel needs.

Pick the services you're interested in and we'll come back with a quote for your property.

1
Send your requestChoose a check-in option and extras below.
2
Get your quotePriced for your rooms, doors and software.
3
We set it upApp, hardware and the link to your system.
4
Go liveYour first guest checks in. We keep watch.
What are you interested in?

Pick as many as you like.

About your hotel

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      FAQ
      
Good to know.

      
Something we haven't covered? Ask it in your quote request.

    

    

      
Do we need to buy a kiosk machine?
No. DeskHand Kiosk is an app that runs on a tablet. A stand, a card reader and the key hardware for your check-in option are added only if you want them.

      
Which tablet does it need?
A standard tablet with a 10-inch screen or larger reads best for a guest standing at it. We confirm the exact model with your quote, or supply one.

      
Can we buy the hardware ourselves?
Yes. We send you the list of models that work with the app, or we supply and set up everything for you. The smart locks for Tier 3 are the one piece we always supply.

      
Do we have to change our locks?
Only for Tier 3. Tier 1 keeps your metal keys in a key cabinet, and Tier 2 works with the RFID card system you already have.

      
What happens when a guest needs a real person?
The call-staff button puts the guest on a live call with your team through the tablet. When the kiosk can't help, it says so instead of guessing.

      
How do guests pay?
On a card reader beside the tablet: tap, chip or contactless. Card numbers are never typed on the screen, and the payment is recorded against the booking.

      
What about guests who can't or don't want to talk?
A button on every screen switches to a fully typed flow, so the kiosk works for guests who can't speak or hear, and in lobbies that are too loud.

      
Which languages does it speak?
German, English and Dutch today. Tell us what your guests speak and we'll include it in the quote.

      
We don't have booking software. Can you still help?
Yes. We build and provide booking and check-in software for your property, so the kiosk has a system to work with from day one.

    

  







  

    

      

        
Put a receptionist in your lobby tonight.

        
Tell us your rooms, your locks and your software. We'll come back with a quote for the setup that fits.

      

      

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